Frequently Asked Questions

How can I contact The Jewelry Edit®?
By Email: support@thejewelryedit.com
By Mail: PO Box 218
Briarcliff Manor, NY 10510 

What is your repair policy?
Repairs are assessed on a case-by-case basis, dependent on the designer. In order to assess repairs, please email support@thejewelryedit.com 

Covid-19
We are taking every available precaution to ensure the safety of our team and the jewelry we ship. Jewelry is cleaned and sanitized as appropriate using UV and ultrasound devices.

How do I use my discount code?
If you received a discount code, please enter it at checkout for the discount to be applied. Multiple discount codes cannot be combined. If you have any problems using your code, please contact support@thejewleryedit.com

How do I care for my jewelry?
Please refer to “The Jewelry Care Code”

If I subscribe to your email list, upload my selfie or submit my profile or purchase jewelry through your website, will my information remain private?
The Jewelry Edit® is committed to respecting your privacy and protecting your personal information. Our website uses encryption technology protocol, Secure Sockets Layer (SSL), to protect your personal information. Any personal data you provide on our website when you shop is not shared with any third party, unless it is to assist the fulfillment of your order or is required by law. The Jewelry Edit® may update our privacy policy from time to time.

Errors, Inaccuracies and Omissions
There may be information on thejewelryedit.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any details on thejewelryedit.com or any order placed is inaccurate at any time without prior notice, (including your submitted order).

ADDITIONAL QUESTIONS
If you have any additional questions for The Jewelry Edit®, please email support@thejewelryedit.com