What is your return/exchange policy?
If you are not completely satisfied with your purchase, jewelry may be returned or exchanged within 14 days from the date the jewelry is received. Jewelry must be returned to us unworn with the presentation box, protective packaging and all tags attached. Returns that meet these requirements are entitled to either an exchange, or a full refund. There is a return shipping fee of $7 for orders shipped within the contiguous US states. There is a return shipping fee of $30 for orders shipped overseas. Please email us firstname.lastname@example.org to receive your return-shipping label.
What is your shipping and handling policy?
All shipping and handling fees within the contiguous US states are free for orders over $50. We also ship internationally and that pricing is determined at checkout. Please note that orders shipped internationally may be subject to customs duty and/or taxes, and those fees are the customer's responsibility.
When will I receive my order?
Orders are shipped within the United States via USPS First Class Mail or UPS Ground and should arrive in approximately 7-10 business days from the date the order is placed. A tracking number is provided. If you would like the option of expedited shipping, please email email@example.com Orders shipped overseas are shipped via USPS First Class Mail or UPS Ground and you have the option to choose your payment and timing.